Preamble
The purpose of this privacy policy is to inform users of the site:
· On how their personal data is collected. Are considered as personal data, any information allowing to identify a user. As such, it may be: his first and last names, his age, his postal or email address, his location or his IP address (non-exhaustive list);
· On the rights they have regarding this data;
· On the entity responsible for processing the personal data collected and processed;
· On the recipients of this personal data;
· About the site's cookie policy.
This policy supplements the legal notices and the General Conditions of Sale and can be consulted by users at the following address:
GSC : https://s-swlab.com/en/pages/cgv
Légal Notice : https://s-swlab.com/en/pages/mentions-legales
Privacy Policy
The S+SWLAB site team is particularly attentive to compliance with the legal obligations of our website and follows the recommendations of the National Commission for Computing and Liberties (CNIL).
In general, you can visit the Internet site https://www.s-swlab.com without having to disclose your identity and provide personal information about yourself. S+SWLAB respects the privacy of the Internet user and strictly complies with the laws in force on the protection of privacy and individual freedoms. No personal information is collected without your knowledge. No personal information is disclosed to third parties.
S+SWLAB takes seriously the privacy and personal data of our customers and visitors to our website https://www.s-swlab.com.
When you browse our Site, or for example when you place an order to buy our products, we may collect personal data about you, in particular to allow you to use our Site.
As such, we make sure to collect and process your personal data in strict compliance with applicable regulations, and in particular the European Regulation 2016/679 of April 27, 2016 (the "GDPR") and French law no. 78-17 of January 6, 1978, known as the Data Protection Act (together, the “Applicable Regulations”). The purpose of this Personal Data Protection Policy is to present to you in a clear and transparent manner the way in which S+SWLAB processes your personal data and ensures that your rights in this regard are respected.
In particular, Customers' personal data may be transmitted to service providers and contractual partners who, as subcontractors within the meaning of the GDPR, intervene and contribute directly to the management of Orders and for whom it is absolutely necessary to access the data, the personal information provided by the Customer when creating and using his Account (identity, postal address, telephone number, email address). Subcontractors may only act on instructions from S+SWLAB.
1. Situations for which we process your personal data.
S+SWLAB may collect and process personal data:
- when you browse the Site; - when you place an order on the Site for one of our products, whether it is finalized or not; - after an order, in particular to send you information related to your order or to ensure that you are satisfied;
- when you subscribe to our newsletter or when you provide us with your e-mail address in order to be contacted by S+SWLAB; - when you provide us with your e-mail address in order to download digital content offered by S+SWLAB; - when you use the contact form to ask a question to S+SWLAB; - when you participate in contests organized by S+SWLAB or its partners.
2. Why do we process your personal data and on what legal basis?
Below presented in detail, depending on the different situations mentioned in part 1., the uses that are made of your data, as well as the legal basis on which we rely to process your data.
When you browse the Site, S+SWLAB may collect personal data relating to your browsing, for example your IP address, connection data, your geographical area, etc., through cookies or similar technologies.
For more information on the purposes of these cookies and similar technologies and your rights concerning them, please refer to our Cookies Policy accessible below. https://s-swlab.com/en/pages/politique-de-cookies
3. How long do we keep your data?
S+SWLAB retains personal data for the time necessary to fulfill the purposes for which this data is collected, as described above in paragraph 2.
4. Who can have access to your personal data?
Your personal data is processed by S+SWLAB and is accessible to our internal teams in charge of processing this data for the purposes mentioned above.
In addition, we only share your data with:
- public authorities, when S+SWLAB is required to disclose some of your data in accordance with Applicable Regulations;
- service providers, including IT, hosting or database management service providers, that we retain to process data on our behalf and who are subject to the same security and confidentiality obligations as S+SWLAB.
5. Transfer of personal data outside the European Union
You have a right of access, rectification, portability, erasure of your personal data, a right to limit processing as well as a right of opposition. You also have the right to send us special instructions relating to the handling of your data in the event of death.
To exercise one or more of the Computer Rights and Freedoms, the Customer must send a request by email or by post to S+SWLAB Customer Service, by completing the contact form located on the website.(insert link)or by writing to the following address indicating their last name, first name, e-mail address and customer references: S+SWLAB Customer Service, 141 avenue de Wagram 75017 PARIS. Each request must be signed and accompanied by a photocopy of an identity document bearing the Customer's signature and specifying the reply address.
The response to the request made on the basis of one or more Computer Rights and Freedoms will be sent within two months of receipt of the request.
Finally, if you believe that the rights to your data have not been respected, you can also file a complaint with the CNIL. However, we invite you to contact us first, so that we can find a solution to your problem beforehand.
6. Conditions for modifying the privacy policy
S+SWLAB reserves the right to be able to modify this Policy at any time in order to ensure that users of the site comply with the law in force.
Any changes cannot affect purchases previously made on the site, which remain subject to the Policy in force at the time of purchase and as accepted by the user when validating the purchase.
The user is invited to read this Policy each time he uses our services, without it being necessary to notify him formally.